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KPI Library

Cost Optimization

Domain: CostMotion: OptimizationOwner: FinanceOwner: Business OperationsEntity: Cost

Cost

Cost Optimization involves the continuous process of strategically monitoring, controlling, and optimizing expenses to maximize value and efficiency throughout the customer lifecycle. It improves performance by removing friction, testing changes, and scaling what works. Relevant KPIs include Gross Margin and Net Profit Margin.